Posts

Featured Post

inv# 102443 / HK7215 Cash Register

Introduction On June 24, 2024, a Farmers Market in Hillsborogh Township, NJ contacted us that the Receipt Printer and Journal Printer of their HK7215 cash register were not printing clearly. After consulting with the customer, it was determined that the printer head was damaged, so we sent the printer head by UPS and sent them a video showing how to replace it. This customer purchased from us about 5-6 years ago. His store is a very busy store with customers who want to purchase items from morning to evening. 1.Description HK 7200 Series Cash Register is a cash register made in Korea. It is similar in appearance, keyboard and usage to the well-known Sam4s ER5200 Series Cash Register, but the operating program is different. For users, there is no difference in use, but for sellers or people who know how to program the operating program of Sam4s ER5200 Series in the past, it it can be easily programmed with a little update. 2. inspection The customer's description is as follows: Ther...

Quick Printer Head Fix Keeps Gourmet Bagel Running Smoothly

Image
Date: July 21, 2025 Invoice Number: 105771 Gourmet Bagel – 874 Lexington Ave, New York, NY 10065 – (212) 535-3030 Written by: Kay Keeping Things Rolling at Gourmet Bagel Earlier today, we stopped by Gourmet Bagel on Lexington Avenue for a quick but important service call. This popular local spot sees a steady stream of customers every day, so even a small equipment issue can cause unnecessary stress during rush hours. Fortunately, we were able to keep the disruption minimal and get them back on track fast. The Problem: Printer Head Trouble The issue was with their HK 7215 printer – a key piece of their point-of-sale system. The printer head had gone bad, making it difficult to print receipts clearly and consistently. For a busy deli like Gourmet Bagel, this kind of glitch isn’t just annoying – it can slow down service and frustrate both staff and customers. The Fix: Replacing the Printer Head We quickly identified the problem and replaced the faulty printer head. It’s a pret...

Back in Action: Waring CTS1000B Repair for Heavenly Finest Deli

Image
Date : 8/6/25 Invoice Number : #105868 Store : Heavenly Finest Deli 240 Sullivan St, New York, NY 10012 Phone: (646) 490-4537 Written by : Kay This week I visited Heavenly Finest Deli, located just steps from NYU’s D’Agostino Hall. They’ve been relying on their Waring CTS1000B conveyor toaster to serve hundreds of customers daily — until it suddenly gave up. Problem Omar, the owner, mentioned that the machine wouldn't run and smelled slightly burnt when plugged in. I took a closer look and quickly noticed the culprit. The plug had been scorched, likely from repeated overload or poor contact with the outlet. This explained the inconsistent power and the potential hazard it posed. Repair Process Once the unit was opened, I also found the motor assembly was completely seized. The internal rotor wasn’t turning at all — a classic case of mechanical fatigue from years of use. We replaced the old motor with a fresh motor assembly, secured all screws, and tested it for smooth operation. Af...

Wholesome Bites NY: Cozy Gourmet Deli Near Barclays Center & Prospect Park 🥪🔥🎶

1. Store Overview 🏪 Name: Wholesome Bites NY Address: 139 5th Ave, Brooklyn, NY 11217 📍 Phone Number: (917) 522-6619 ☎️ Operating Hours: Daily, 9 AM – 9 PM ⏰ Website: wholesomebitesny.dine.online 🌐 Main Services/Products: Bagels, deli sandwiches, smoothies, coffee, live music 🎵🥯🥤 Average Review Rating: Google: ⭐ 4.776 (1000+ reviews) Grubhub: ⭐ 4.9/5 DoorDash: ⭐ 4.8/5 2. First Impressions 👀 From the outside, Wholesome Bites NY blends in seamlessly with the charming brownstones of Park Slope, but the warm glow of its interior sets it apart. Inside, you're greeted with a surprisingly upscale deli vibe: rustic wooden shelves, a crackling fireplace , cozy seating, and low lighting perfect for winding down or catching up with a friend. The ambiance is inviting and warm, accented by mellow tunes or even live acoustic sets on weekends. It’s not your average corner deli — it’s got Brooklyn soul with a gourmet twist. 3. Highlighted ...

Heavenly Market: 24/7 Deli & Smoothies Near Yorkville 🍽️🥤

1. Store Overview 🏪 Name: Heavenly Market Address: 1692 York Ave, New York, NY 10128 📍 Phone Number: (646) 478-7782 ☎️ Operating Hours: Open 24/7 ⏰ Website/Menu: heavenlymarket.dine.online 🌐 Main Offerings: Sandwiches, wraps, salads, smoothies, juices, breakfast, and snacks 🥪🥗🥤 Average Review Rating: ⭐ 4.2 (145 reviews on Google) 2. First Impressions 👀 Heavenly Market is a classic NYC deli , offering a no-frills, convenient option for locals and night owls. The exterior is simple, blending into York Ave’s neighborhood charm, while the interior is clean, well-stocked, and packed with grab-and-go essentials. The ambiance is casual and efficient, ideal for a quick bite or a late-night craving fix. Customers can expect fast service , though some reviews mention inconsistent friendliness from staff. 3. Highlighted Menu Items 🍽️ Popular Picks & Prices 💵 Ramadan Smoothie – A customer favorite during fasting months 🥤 Chopped Cheese Sandwich –...

2nd Ave Gourmet Deli: Fresh Sandwiches & Smoothies Near Grand Central Terminal 🥪🍹

1. Store Overview 🏪 Name: 2nd Ave Gourmet Deli Address: 884 2nd Ave, New York, NY 10017 📍 Phone Number: (646) 596-9217 ☎️ Operating Hours: 6:00 AM – 12:00 AM daily ⏰ Website or Social Media: Menu via SinglePlatform 🌐 Main Services/Products: Freshly made sandwiches, salads, smoothies, burgers, and hot deli items 🥪🥗🍔🍹 Average Review Rating: 4.4 ⭐ (Based on 85 Google reviews) 2. First Impressions 👀 2nd Ave Gourmet Deli is nestled on a busy stretch of 2nd Avenue, conveniently located for Midtown workers and commuters. The exterior features a classic New York deli look with bright signage that’s easy to spot. Inside, you’ll find a bustling, clean, and organized deli environment . The open counter displays fresh ingredients , and the scent of grilled sandwiches and brewed coffee fills the air. The grab-and-go style makes it ideal for a quick lunch or snack between errands or meetings. 3. Highlighted Menu Items or Products 🍽️ Popular Item...

Inv# 102590 / CAS CL5000 Bench / Bad Label

Image
Introduction. On July 15, 2024, Market in Manhattan contacted us with a problem with the Printing Scale. The problem was that the barcode on the printed label was not being read by the scanner at the POS. The delivery team picked it up after 12:00 and arrived at our office around 3:00. 1. Description The CAS CL5000 scale is a high-performance label printing scale for retail environments like supermarkets, specialty stores, and delis. It features a high-speed thermal printer, multiple displays, and extensive PLU keys. The scale supports 50 preset label formats and 20 custom labels via the CL Works software, which also manages PLUs and designs labels. It can connect up to 32 scales via wired or wireless Ethernet and is available in 15kg/30kg or 30lb/60lb models, making it a versatile choice for various retail settings. 2. Inspection I did a check print and there were fine white lines (scratches) on the barcode and wide white lines on the Total Price as shown in the photo below. If there ...